A Carnival Cruise ship was moored in St Maarten for repairs Thursday with a boatload of passengers, the US Coast Guard said, a month after a hellish ordeal aboard another of its ocean liners.
CNN reported that some passengers aboard the Carnival Dream had complained of power outages and toilets not working, but the cruise line said all "hotel systems" were back to normal after some intermittent interruptions.
"At no time did the ship lose power but there were periodic interruptions to elevators and toilets for a few hours last night," spokesman Vance Gulliksen said in an emailed statement.
"However at this time all hotel systems are functioning normally and have been functional since approximately 12:30 am," he said.
US Coast Guard spokesman Petty Officer Mark Barney said the ship was "moored safely in St Maarten after their emergency generator went off line ... They are going to remain there until they get it repaired."
The ship, which was on a seven day cruise, was supposed to have left the Dutch Caribbean island Wednesday at 5 pm to return to Port Canaveral, Florida.
"Our main concern is for the Dream's safety and that all the passengers are safe," said Barney. "They are just keeping them on board for accountability reasons."
Gulliksen said: "The ship has full power but is still at dock while personnel continue to work on the technical issue."
CNN said it had received emails from passengers complaining that they were not being allowed off the ship even though they did not have access to toilets.
"The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7+ hours," CNN quoted an email from passenger Jonathan Evans of North Carolina as saying.
The incident comes a month after another of the firm's vessels, the Carnival Triumph, limped into Mobile, Alabama after a nightmare cruise in the Gulf of Mexico that made headlines around the world.
The Triumph ship lost power after an engine room fire and its 4,000 passengers were stranded for days in sweltering heat with backed up toilets, no air conditioning and little food.
That public relations disaster followed by a little more than a year the shipwreck of Costa Concordia, a ship owned by a Carnival Cruise subsidiary that ran aground off the coast of Tuscany and keeled over, killing 32 people.