The company will not change the name or packaging photo, however, the Korea Times reported.
“The negative reactions were totally unexpected as nobody raised the racism issue during the design process,” a KT&G representative told the Times.
“To calm controversy, caused by the company’s unintended message, KT&G is making a new advertisement.”
The boxes feature apes roasting tobacco leaves while in-store advertising shows monkeys portraying news reporters who claim “Africa is coming,” Agence France-Presse said.
"We absolutely had no intention to offend anyone and only chose monkeys because they are delightful animals that remind people of Africa," the KT&G representative told AFP.
Slogans on the cigarette packages say tobacco is roasted in the “traditional” African style, according to BBC.
“We are deeply offended by KT&G’s shameless and insulting use of this mocking imagery,” the African Tobacco Control Alliance said in a release, AFP reported.
“Mocking Africa to sell a product that causes death and disease is unacceptable, and we will not stand for the exploitation of Africa by tobacco companies.”
According to the Korea Times, another popular brand in that country recently faced similar backlash.
Korean Air pulled advertising that said Kenyans have “primitive energy.”