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British singer Jessie J attends the launch of BBM Music and the Blackberry 7 Smartphone Collection on September 20, 2011 in London, United Kingdom. Millions of Blackberry users around the world are facing a third day of service outages, with Blackberry down again as of October 12, 2011. There are new reports of service disruptions in the United States and Canada. The smartphone's maker, Research in Motion (RIM), has blamed a "core switch failure."