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Airlines' performance improves, lags other industries: U.S. poll

By Chris Michaud (Reuters) - U.S. consumers are more satisfied with airlines in recent years but the industry still gets relatively low marks, mainly due to the onboard experience, according to a new customer poll released on Tuesday. The American Consumer Satisfaction Index, which surveys some 70,000 U.S. customers annually on more than 40 industries ranging from apparel and hospitals to banks and insurance, found only television and internet service providers ranked lower.

Justices agree to hear airline defamation case

By Lawrence Hurley WASHINGTON (Reuters) - The Supreme Court agreed on Monday to consider whether an airline had legal immunity from a defamation claim after employees reported a disgruntled colleague to federal authorities as a possible security risk. Air Wisconsin Airlines Corp, a subsidiary of Harbor Diversified Inc, says it is immune from the claims made by former pilot William Hoeper under a law passed after the September 11, 2001, attacks that encouraged airlines to share security concerns.

Malaysia Airlines says UK asked carrier not to fly Snowden to Britain

The British government asked Malaysia's national airline not to allow former spy Edward Snowden to board flights to the United Kingdom, the carrier said Friday, after he leaked details of Washington's secret surveillance programmes. The directive came following reports that the UK had issued an alert to airlines around the world urging them not to allow the former CIA employee to board flights to Britain.

Airlines to post $12.7-bn profit in 2013

Global airlines are set to post profits of 12.7 billion dollars (9.8 billion euros) this year, the International Air Transport Association (IATA) forecast on Monday, revising higher a previous estimate. This compared to $7.6 billion in profits made last year and was an improvement on a March forecast of $10.6 billion. If confirmed, it would make 2013 the industry's third-best year since 2001. But IATA head Tony Tyler said business was "still tough" and noted that airlines were operating with a 1.8-percent profit margin.

Union says Porter Airlines trying to silence its members with lawsuit

TORONTO - Porter Airlines is using a lawsuit to stop the union representing 22 striking workers from protesting the way the airline treats its employees, the Canadian Office and Professional Employees union says. In a statement of defence filed in Ontario Superior court, COPE said Wednesday a lawsuit filed by Porter over comments made on Twitter is an abuse of process designed to silence and restrict the union and its members.

Airlines losses narrowed in 1Q to $552M; lobbying group predicts pickup in summer travel

NEW YORK, N.Y. - U.S. airlines charged more in fares and fees and reduced debt as they improved their financial performance in the first quarter. They still lost money, which is typical for the year's first three months travel slows after the holidays and delays rack up from snow storms. But the deficit was $552 million — or $3.30 per passenger — compared with $1.7 billion in same period in 2012.

TAX PROPOSALS OPEN A DEBATE ON INDUSTRY’S TROUBLES

c.2013 New York Times News Service A $300 domestic airline ticket now includes about $60 in taxes — or 20 per cent of the total fare — which pays for things like air traffic controllers, airport improvements, customs and immigration inspections and checkpoint screening.

Air New Zealand soars on strong earnings outlook

Air New Zealand shares rose more than five percent Wednesday after the airline predicted its annual earnings will more than double in the 2012-2013 financial year. The flag carrier said in a market update that passenger numbers in March rose 5.2 percent on the same period last year and demand was up 8.2 percent on its domestic routes and 9.3 percent on routes to North America and Britain.

African airlines to make profit but heavy taxed

Africa's airlines are set to earn $100 million in profits this year but face heavy taxes with fuel costs that are way above the global average, the industry's body chief said Thursday. "Much of the problem is that government policies in Africa tend to see aviation as something of an elite product," said International Air Transport Association (IATA) Director-General Tony Tyler. The sector was not seen as "a critical part of the continent's economic infrastructure".

S. Korea's int'l airline traffic jumps 16.2 % in Q1

International airline services to and from South Korea surged greatly from a year earlier in the first quarter on a growing number of people visiting and leaving the country for spring break, the government said Friday.
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